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Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the professionalism, efficiency, and quality of the installation services provided by Folkers Windows. They commend the crew's courtesy, organization, cleanliness, and attention to detail. Positive reviews highlight the windows' aesthetics, functionality, and the overall positive experience with the company. Customers also mention the professionalism, knowledge, and politeness of the installers, as well as their respect for their property. Additionally, the promptness, communication, and helpfulness of the staff are frequently praised. Negative sentiments, if present, are not a clear, recurring trend. Overall, the reviews convey a positive impression of Folkers Windows and its services.
I would like to point out that the installation of our replacement windows performed by Folkers Windows was for all intents and purposes perfect. The insulation team worked in harmony and the job was completed well and in a short period of time. Caulking was done very well. The function of the windows was so smooth, it was obvious that nothing had been installed that would cause them to bind. I am very happy with this work.
Alex and Steven were prompt, explained exactly what they were going to do when they arrived, and were extremely thorough, kind, and respectful the duration of the job. There was an imperfection with the door, but they identified it and presented it as well as a solution before I noticed. I really appreciate Alex and Steven explaining the details of the doors and shutters as well as next steps for payment and scheduling an inspection. The guys were so thorough that they clean my patio seat cushions that were dirty from prior lawn maintenance. I’m very happy with the work completed and look forward to hiring Folkers again.
Crew came the day and time they were scheduled and did a timely and well-done job.
Steve and Alex were very courteous and friendly, worked quickly and efficiently. I will highly recommend them to everyone.
Response from Folkers Window Company:
Great to hear. Our installers (not sub contractors) are trained in the "Folkers Way", a dedicated process which provides home owners with a great finished product.
Steven and Alex were awesome!!! Ran a clean site, meticulous attention to detail and walked us through everything we needed!! Highly recommend!!
Jay was very personable and very informative.
Response from Folkers Window Company:
Thanks for the feedback. Our estimators are very knowledgeable of building code requirements and the products. We would love to assist with your home improvement project.
We are extremely pleased with our new windows! Steve and Alex did a great job! Very professional! Polite. Also very skilled. I was very thankful for their clean up inside and out. I greatly appreciate their care of plants and flowers near one of the windows. Thank you for a job well done!
Response from Folkers Window Company:
You are welcome. Another satisfied customer. Our installers (not sub contractors) are trained not only in the installation process but in customer service...such as cleaning up the mess and taking care of the flower beds. Thanks for the review.
Jay was able to provide so much info that I barely needed to ask questions. He is very professional and personable
Response from Folkers Window Company:
We'd love to assist with your home improvement project.
Jay was very professional and knowledgeable. He answered all my questions and explained everything very well. He made me feel confident in using Folkers to replace all my windows.
Response from Folkers Window Company:
Great. Folkers' prides itself on being the highest trusted window and door replacement company on the Alabama and Florida Gulf Coasts.
I recently had my windows and doors replaced by Folkers, and I couldn’t be happier with the job! Bo and Jake were the BEST team! The quality of the installation is outstanding! Our condo is in a complex that is 52 years old, and there were many challenges that they encountered during the install. They solved all the problems and made the process seamless! I highly recommend Folkers to anyone looking for top-notch window and door installation. Bo and Jake are Superstar Installers!
Response from Folkers Window Company:
Thanks for the great review. With over 50 years of being in business, this is the Folkers Way, Our installers (employees and not sub contractors) are trained on the latest installation techniques and we focus on hiring high quality individuals. Our installers are drug tested and we perform background checks to ensure our installers who are working in your home are the best.
Very nice guy and wonderful to deal with. Very informative and straight to the point.
Response from Folkers Window Company:
Wonderful. Folkers representatives know the product, the process and the code requirements and have all of the tools to assist with home improvement projects.
Response from Folkers Window Company:
With over 50 years of being in business and serving the Gulf Coast, Folkers is ready to assist you with your home improvement project.
Response from Folkers Window Company:
Let us know when you're ready to proceed with your home improvement project.
Jay was very efficient and the thorough in reviewing different options and quotes for impact windows and window/door coverings. Very personable and informative!
Response from Folkers Window Company:
With over 50 years of experience, Folkers folks know it all and can assist with a variety of options when it comes to replacement windows. Thanks for the review.
20 non impact 4 impact windows
New Impact rated doors for this
11 impact windows
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5030 Commerce Park Circle
Pensacola, Florida 32505
Monday-Friday 8am – 4pm
12342 Foley Beach Expressway
Foley, AL 36535
Monday-Friday 9am-4pm
Saturday: 10am-2pm